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Questions to Ask
Description of Service A long-range planning process which results in the development of an organization's mission, objectives, goals, and strategies. The plan is detailed and focuses on future decisions, organization-wide actions, and environmental factors. Benefits
Examples A manufacturer of over-the-counter pharmaceuticals desired a corporate-wide, participative strategic planning process. Results -- The management team developed a five-year plan with specific, measurable goals and objectives, including new product development and market segmentation. A non-profit, United Way agency, had never planned and desired to enlist the support and assistance of the Board. Results -- A comprehensive plan was developed to take the agency into new service- providing areas and to increase their visibility with the United Way. A state chartered multi-branch savings bank desired to have a series of facilitated planning sessions in order to incorporate all management into the planning process. Results -- The participants developed both a one-year operational plan and a strategic plan dealing with expansion of products and services and developed a formal tracking process. All contents Copyright © 1997, 1999, 2000 David Norman & Associates. All Rights Reserved. |