“The Japanese word shokunin is defined by both Japanese and Japanese-English dictionaries as ‘craftsman’ or ‘artisan,’ but such a literal description does not fully express the deeper meaning. The Japanese apprentice is taught that shokunin means not only having technical skills, but also implies an attitude and social consciousness. … The shokunin has a social obligation to work his/her best for the general welfare of the people. This obligation is both spiritual and material, in that no matter what it is, the shokunin’s responsibility is to fulfill the requirement.” – Tasio Odate
The simple translation of shokunin is, ‘mastery of a profession.’ As a professional consultant to management, do you believe not only in high quality service delivery but also in giving back to the community at large? I believe most of you, as members of IMC USA, do think and behave this way. Like the shokunin above, you serve your clients and the profession with utmost quality and professionalism.
And, as a CMC®, you have attained one of the highest credentials in the profession. The certification process (its requirements, reference checks, exams and peer review panels) ensures mastery of the profession. Now that IMC USA has earned the prestigious ISO/IEC 17024:2003 accreditation for our certification process, you can provide your prospects and clients assurances as to the quality of your consulting, in much the same manner in which ISO9000/9001 provides assurances to customers of those manufacturers. The ISO accreditation demonstrates that IMC USA’s process is robust, demanding and passes the international standards. Other certifying bodies have not met the ISA standard and, therefore, it is not clear their ways of certifying a person is met with a rigorous and consistent method to achieve a successful pattern of success.
Some larger clients and, in particular some Federal Government agencies, have required that a person consulting to them have the CMC designation. If a company, in turn, has the government as a client/customer, our certification process would ensure their client/customer they are also meeting their standards of ethics and competency when getting management advice or counsel from a CMC.
Have you earned your CMC? Are you on the path to certification? How do you differentiate yourself in a crowded marketplace? Are you a shokunin?
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